Find Help, Find Hope!

If in Crisis


  • Suicide Prevention Lifeline
    • (800) 273-TALK or (800) SUICIDE
  • NAMI Information Line
    • (800) 950-NAMI
    • The Information HelpLine is an information and referral service which can be reached by calling 1 (800) 950-NAMI (6264), Monday through Friday, 10 a.m.- 6 p.m., EST.  Business callers, including those seeking particular NAMI staff members, should call 1 (703)524-7600.
  • Veterans Crisis Line
    • (800) 273-8255
  • Hopeline North Carolina
    • Free, confidential suicide and crisis prevention hotline
    • Call or Text: (919)231-4525 or (877)235-4525
  • Therapeutic Alternatives Mobile Crisis Service
  • SAMHSA Crisis Line
    • 1-800-662-HELP
    • Referral and information service for substance abuse disorders 
    • Free and confidential, open 24/7 
    • Both English and Spanish 

Crisis Resources

NAMI aims to support individuals with a mental illness and their family members to provide resources to prevent a crisis. Unfortunately, it is a reality for many of our families and many in the community. If you currently find yourself in one of these situations, we hope that you are able to use these resources to navigate it successfully.

  • Psychiatric Services Guide (Wake County)
    • For a local comprehensive psychiatric services guide including a glossary of terms and information on emergency services, mental hospitals and walk-in centers, please click here.
  • Navigating a Mental Health Crisis
    • The Navigating a Mental Health Crisis  guide created by NAMI in April 2018 overviews practices that could help in the following situations:
      • Warning signs and preparing for a mental health crisis
      • What to do if you expect someone is thinking of suicide
      • What to do in a mental health crisis
      • What to expect from mental health treatment
      • Advocating for treatment
  • Wake Crisis & Assessment Services
    •  984-974-4830
    • Crisis related to mental illness, disability, or addiction 
    • Alliance Behavioral Health Access Line 800-510-9132 
    • Mobile crisis team 877-626-1772
      • Crisis situations are often best resolved in the client’s home setting. The Mobile Crisis Team is available anytime – 24 hours a day, 7 days a week – to respond to urgent situations. The Mobile Crisis Team has an average response time of two hours, and professionals will speak with the client and caregivers during a visit. This service is provided by Therapeutic Alternatives.
  • InterAct
    • Domestic violence & sexual assault services in Wake County
    • Emergency shelters, court advocacy, community engagement, etc. 
    • 24-hour crisis lines:
      • Domestic Violence 866-291-0855
      • Sexual Assault 866-291-0853
      • Solace Center 866-291-0854 (For rape & sexual assault survivors who require medical attention or need support services) 
      • Spanish Crisis Line 844-203-8896
  • Wake County Child Protection Report Line
    • 919-212-7990 (English)
    • 919-212-7963 (Spanish)

Involuntary Commitment

Starting October 1, 2019, there were changes to the Involuntary Commitment Process. To learn more about the changes to voluntary admission, involuntary commitment, and outpatient commitment, please view these resources for the North Carolina Healthcare Association.

Understanding the Voluntary Admission and Involuntary Commitment Process

Additional Resources


Girls & Boys Town National Hotline
(800) 448-3000

National Hopeline Network

National Suicide Prevention Lifeline
(800) 273-TALK (8255)

National Youth Crisis Hotline
(800) 442-HOPE (4673)


Alcohol Hotline
(800) 331-2900

Al-Anon for Families of Alcoholics
(800) 344-2666

Alcohol and Drug Helpline
(800) 821-4357

Alcohol Treatment Referral Hotline
(800) 252-6465

Alcohol & Drug Abuse Hotline
(800) 729-6686

Families Anonymous
(800) 736-9805

National Council on Alcoholism and Drug Dependence Hopeline
(800) 622-2255


Poison Control
(800) 222-1222

National Institute on Drug Abuse Hotline
(800) 662-4357

Cocaine Anonymous
(800) 347-8998

National Help Line for Substance Abuse
(800) 262-2463


National Domestic Violence Hotline
(800) 799-7233

National US Child Abuse Hotline
(800) 422-4453

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