Support, Advocacy & Education
for people with brain diseases & their families
North Carolina's Voice on
Mental Illness



If you would like to speak to
someone about your
particular issue, then use the
NAMI NC helpline Monday
-Friday 8:30 am to 5 pm.
800- 451-9682 (NC only)
Click here to  
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Residential Options for People with Mental Disorders in Wake Co.
Alliance Behavioral Healthcare - (800) 510-9132

Introduction   
 There are two types of support available to individuals who are either not able to live independently or cannot afford to do so.  One type of assistance is
financial and the other type is support services.  Often, individuals with disabilities require both.  Financial assistance is available in the form of State County Special Assistance,
rental subsidies (Section 8 and CASA), HUD housing, home ownership programs for people with disabilities, and tax credit properties.  People with disabilities may also require
support services to help maintain their homes and meet their daily personal care and safety needs.  A broad continuum of support services may be available depending on a person’
s level of need.  Support services range from a few hours per week to round the clock awake supervision.  Services can be provided in an individual’s home, family member’s
home, an apartment, or in a group living situation.  The LME’s mission as assurer of services and manager of available resources is to help people with mental health or
developmental disabilities live where and how they want as best they can.  The residential service system is designed to offer informed choice and flexibility so that people may
live successfully with the  support appropriate to their level of need and according to their personal preferences.        The only way to know for certain whether or not a particular
residential option is appropriate for you or a family member, is to visit, talk to other residents and staff, ask questions, and maintain frequent contact and visits.   Access to Publicly
Funded Services:  Mental Health Substance Abuse  Developmental Disability  ABH LME Customer Support Center is the doorway to services that are a part of the Local
Management Entity's System of Care.
                    

If you or a family member need help for a mental health, developmental disability or substance abuse issue, you can call ABH LME's customer support
Center 24 hours a day, 7 days a week at: Local   919-250-3133  Toll free  1-866-518-6784  TTY   919-250-1499  Interpreter is available at no expense to
the caller  

The Group Home Employee Skills Training Project:  The UNC Center for Excellence in Community Mental Health and NAMI Wake County started a
program which is training staff in supervised living and family care homes. Other than this program, there is no formal training program to teach staff about
mental illnesses, and this program is entirely voluntary.  Group home owners and staff  that are participating are to be commended for learning more.    If
you would like to find out more about this program,  
click here.  Some agencies have elected to send staff; others have been encouraged by their LME to
participate. The following list should not be seen as an endorsement of participating group homes, but as a place to start a conversation on the following
agencies’ philosophies and practices. Agencies that have sent at least one staff member include:    Alberta Professional Services   Eagle Healthcare
Services   Emanuel Home   New Destinations   Resources for Human Development   Advance Health Resources   Monarch   Faith Homes
and Habilitation   Preferred Alternatives   Access Health System One   Skill Creations   Helms/Centennial Care   Linden Lodge   Absolute
Home and Community Services   The Bruson Group, Inc.   ACI Support Specialists, Inc.   Wright Trax   Canaan Care Home   SouthLight, Inc.
  E.D. Emmanuel Homes   Pinnacle Group Homes  Community Alternatives-NC Gibson Homes, LLC Monarch Resources for Human
Development Catawba Valley Behavioral Healthcare Hickory Group Home Heavensent Group Home Azalea Gardens Outreach Home  
Favour Home.  To find contact information for these homes, find them on the lists under the links below under
Mental Health/Supervised Living  and
Assisted Living Family Care Homes.



Mental Health/Supervised Living for Adults Disabled by Mental Illness (.5600A).
 These group homes do not receive funding from Wake Co. LME.  
24-hour personal care and habilitation is provided to individuals disabled by mental illness in order to help them develop self-help skills, have a work
experience, and participate in community activities.  Group homes are owned or leased by providers and are licensed by the North Carolina Division of
Health Service Regulation.  Wake Co. Human Services Local Management Entity (LME) has responsibility for receiving critical incident reports,
investigating complaints, and mediating problems that arise between a resident and operator.  Room and board is paid by a combination of the individuals
Social Security income and State Special Assistance funding.   Each home is licensed and monitored by the North Carolina Division of Health Service
Regulation and typically serve 5 or 6 individuals per home.  Most bedrooms are shared.  Staffing patterns include overnight coverage (asleep or awake,
depending on the level of service available in the home).   A list of licensed supervised living group homes is available by county on North Carolina Division
of Health Service Regulation’s website:
click here for list of supervised living homes.  

Assisted Living/Family Care Homes  When Assisted Living Facilities (which can be as large as over 100 residents) have only six beds, they are called
Family Care Homes.  24-hour personal care services (bathing, dressing, grooming, medication administration) is provided.  These facilities are licensed by
the North Carolina Division of Health Service Regulation and overseen by Wake Co. Human Services/Social Services.  Assisted Living Facilities and
Family Care Homes are not required to provide habilitation, community participation, or transportation to work/day program.    Many residents of Family
Care Homes are frail/elderly and no longer able to live independently.  For more information about assisted living, adult care, and family care homes, visit
Wake County Human Services’ website

Financial Assistance  Housing Choice Voucher (HCV Section 8)  The Housing Choice Voucher program (more commonly known as Section 8) is
administered by the Housing Authority to help people with limited income pay for rental housing.  Section 8 vouchers are awarded to individuals who meet
income, credit, and criminal record qualifications.  There is no minimum  income requirement.   Section 8 vouchers are “rental assistance”, meaning the
tenant pays a portion of the rent (usually around 30% of their income) and the Housing Authority pays the rest directly to the landlord.  Vouchers are used to
live in a conventional rental unit (apartment, townhouse, etc.), of the tenant’s choice, managed by a private landlord.  The tenant’s portion of the rent
increases as their income goes up, but they do not have to move if their income increases to the point they no longer need rental assistance.  Section 8
recipients must find a landlord that will accept a Section 8 voucher and the rent must fall within what HUD has identified as fair market rent.  The benefit to the
landlord is that rental assistance from the Housing Authority is guaranteed as long as the unit is occupied.  Funds in this program are generally exceeded by
demand.  Because it offers personal choice, the Section 8 waiting list is much longer than the Public Housing waiting list. People are generally required to
wait years for this type of assistance.   For more information or to apply for a Section 8 voucher, contact:   Raleigh Housing Authority,  616 Tucker St.,         
Raleigh, NC 27603    (919) 831-6926
Raleigh Housing Authority website  or the Wake Co. Housing Authority  100 N. Allen Rd.  Wake Forest, NC  27587      
(919) 556-1059 .

Tax Credit Property  Tax Credit property is available through partnership between private business and government by means of a program called Low
Income Housing Tax Credit.  In exchange for providing rental housing for low-income individuals at a reduced rental rate, property owners/investors receive
a substantial tax break in the form of tax credit.  This allows real estate owners/investors the opportunity to give back to the community in a humanitarian way
and increases affordable housing options for low-income individuals.  Referrals are accepted only from agencies participating on the Wake Co. Housing
Support Committee.  Talk to your service provider about whether or not they can refer you to a Tax Credit property.  For more information, contact:  NC
Dept. of Health & Human Services Office of Housing and Homelessness Stacy Hurley, Targeted Unit Coordinator 919-401-6850,  stacy.hurley@dhhs.nc.
gov.

CASA  CASA is a nonprofit community development organization that develops and manages safe and supportive housing for persons challenged by
disabilities and persons struggling with financial limitations. Many CASA properties require tenants to have a service provider in order to be considered for
housing.  For more information contact CASA directly:   624 West Jones Street Raleigh NC 27603  919.754.9960
CASA Website

Special Assistance  There is a financial program available to help cover the cost of living in an Adult Care Home or Supervised Living Group Home called
State/County Special Assistance. An adult is eligible for this program if he/she is disabled (by Social Security’s definition), a NC resident (for at least 90 days
unless moved here to be close to an immediate care giving family member), meets the allowable income and resource limits, and is a current resident or in
the process of becoming a resident of an adult care home or supervised living group home that is licensed by the Division of Health Service Regulation and
is authorized to receive State/County Special Assistance payments.  If an adult receives State/County Special Assistance, he/she is automatically eligible
for Medicaid.  An application for Special Assistance may be made at Wake County Human Services, 212-7000.

Wake Co. Human Services’ Supportive Housing Program  Wake County Human Services provides information and referral on housing and housing
products throughout Wake County.  Information is available on: down payment assistance, mortgage products, home ownership counseling, apartment
vacancies, rental assistance, credit/budgeting classes, senior/disabled housing, and much more.

Ready to Rent: 12 hours of training to overcome screening barriers such as criminal, credit and poor rental history and obtain safe, decent, and affordable
housing.  Cost: $25

Housing Information Sessions:   Information and resources are provided daily at 4:00 pm.  Sign-in at the information desk at 220 Swinburne St.   

Shelter Plus Care/Wake Co. Housing Voucher Program For people who are both disabled and homeless – must be referred by a Wake LME
endorsed provider who must commit to regular home visits.  Contact: Wanda Teel (919) 856-5350

For more information about these and other programs contact:  Wake Co. Human Services Supportive Housing Program  919-856-5277.  
Alliance Behavioral Healthcare
24-Hour Information & Crisis Line (800) 510-9132
Call for informaiton about Mental Health Services
in Wake, Durham, Johnston,& Cumberland
Counties